Is the hotel equipped for impaired guests ?

Is there a WI-FI connection in the hotel ?

Is the hotel open 24 hr ?

Is an English speaking doctor easily available should we need him ?

Is there a safety box in each room ?

Which tours are available from Florence ?

We are leaving Florence on an early morning flight - is that going to be a problem ?

We are leaving Florence on an early morning flight - is that going to be a problem ?

Are all bathrooms en suite and do they have a shower or a bathtub ?

What is the City Sightseeing Bus ?

Is it a good idea to visit Florence by local bus ?

Is there an Internet connection in the hotel ?

What can I do if I end up with too much luggage and/or shopping ?

How do I go about making opera or concert reservations ?

Does the hotel help in making restaurant reservations ?

Our family/party is composed of FIVE members - does the hotel have a room large enough for all of us ?

What is a quadruple room ?

What is a triple room ?

What is a single room ?

Is there a lift in the hotel ?

Our arrival time in Florence is quite late - is that going to be a problem ?

Are travellers' checks widely accepted in Italy ?

Is it a good idea to have a car whilst in Florence ?

Is there any car rental outlet close to the hotel ?

What is the best schedule to visit Florence over the week-end and on Monday?

Which schedule should we follow in Florence over the week-end and on Monday ?

Does the hotel make reservations for any tours and visits in and around Florence ?

Does the hotel make reservations for any tours and visits in and around Florence ?

How long are train rides between major Italian cities ?

How do I go about finding train schedules and making train reservations ?

Are train reservations compulsory in Italy ?

Is it possible and easy to visit the shopping outlets around Florence (The Mall, Gucci, Prada, etc.)?

Does the hotel provide laundry / ironing service ?

Is there a hairdryer in the room ?

What is the difference between a double and a twin bedded room ?

What time is check-in and check-out?

Are restaurants open on Christmas day ?

Are ALL museums closed on Sundays and Mondays ?

Is it really necessary to make museum reservations ?